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Help.Questions and answers.

On data, accounts, devices and the subscription. Then the questions about each app.

Coming soon to the App Store and Google Play

General questions.

Where is my data stored?

In the storage of your device, not with the provider. If your device backs up its data with Apple or Google, the backup may include app data; you control this in your device settings. Hilea apps process your documents right on your iPhone, iPad or Mac and don’t send them to any server for that, not even to Hildebrandt.AI. Some apps go online for a feature, such as the weather from the German Weather Service, a language pack for translation or the address for a location from your device’s map service. Each app’s privacy policy says whether it does this.

Do I need an account?

No. You open the app and get started without signing in. Purchases go through the App Store or Google Play.

Which devices do the apps run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play. Hilea One is planned for iPhone, iPad and Mac with Apple silicon, through your Apple Account, on iOS, iPadOS and macOS 27 or later. Hilea One for Android will follow on Google Play.

How do I make a backup?

Many Hilea apps create a backup as a file, such as Hilea Rechnung, Hilea Bautagebuch and Hilea Vereinskasse. With it you can also move your data to a new device. You pass on backups yourself, like PDFs.

How do I cancel?

You cancel an App Store subscription in your Apple Account and a Google Play subscription in your Google Account. The cancellation takes effect at the end of the current period.

How do I contact Hildebrandt.AI?

By email to info@hildebrandt.ai. The address and phone number are in the legal notice (Impressum).

Questions about the apps.

Construction & trades

Hilea Bautagebuch

Can I create a site diary as a PDF with Hilea Bautagebuch?

Yes. The app creates PDFs for a day, a week, a period, the whole project and the defect list. You send them straight from your own email app. Backups come as a ZIP file with the photo files.

Where does the weather in the daily report come from?

You enter it by hand or, once you agree, fetch it from Deutscher Wetterdienst, the German Weather Service. The app does not send your coordinates; the service technically sees your IP address and the number of the weather station. The weather data is not an official record.

Can I change entries in the site diary later?

Yes, as an amendment with old value, new value, reason and time. Recorded entries cannot be deleted, only voided with a reason. Every entry carries a checksum you can check under More › Verify chain. This is not proof of authenticity.

Which devices does Hilea Bautagebuch run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English. You don’t need an account. The app stores your entries and photos on your device, not with the provider.

More about Hilea Bautagebuch

Hilea Aufmaß

How does Hilea Aufmaß deduct windows and doors?

By the rule of each trade from trade literature on the German VOB/C. The line shows whether an opening is included or deducted. The standards themselves have not been checked in this version. If your contract says otherwise, switch the rule off per item or enter your own limit.

Can client and contractor sign the measurement together?

Yes, on the device. After that the measurement is locked in the app; corrections are only possible as an amendment with old and new value, signed again by both. It is a simple electronic signature; whether it is sufficient for your contract is a question for legal advice if in doubt.

Can I transfer the quantities to my invoicing software?

Yes. The app exports the quantities as a CSV table, for example for your quoting and invoicing software. Hilea Rechnung imports quantities from Hilea Aufmaß and fills in matching prices from your price list.

Which devices does Hilea Aufmaß run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English; the measurement sheet, room book and tables are written in German. There is no account; your measurements are stored on your device.

More about Hilea Aufmaß

Hilea FotoStempel

How do I add the date and time to a photo?

In Hilea FotoStempel you choose what appears in the photo: date and time, photographer, location as coordinates or address, altitude, direction, your company logo and your own text. The app writes it straight into the image. Existing photos can be stamped too.

Is a stamped photo proof?

The stamp is for documentation and does not replace an expert report or an expert. A check code (SHA-256) in the stamp shows whether the saved file has changed. It is not proof and not a time stamp signature.

Where does Hilea FotoStempel store my photos?

On your device, not with the provider. Whether your device includes them in its own backup is up to your device settings. If you choose “address and coordinates”, the app looks up the address via your system’s map service.

Which devices does Hilea FotoStempel run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English, light and dark. You don’t need an account, and there are no ads.

More about Hilea FotoStempel

Office & finance

Hilea Vereinskasse

How do I keep my club’s cash book on my phone?

With Hilea Vereinskasse you record cash and bank accounts promptly, with a receipt photo and a gapless receipt number. For fairs and festivals you record the daily total. For the general meeting, the app creates the cash report as a PDF.

How do I prepare the club’s financial audit?

The app creates an audit package that the auditors can only read in the app. They take samples, write remarks, sign on the device and get the audit report as a PDF. The checksums in the package protect against damage, not against deliberate changes.

Where does Hilea Vereinskasse store the cash book data?

In the storage of your device. There is no account and no sign-in, and without an account no cash book data is sent to the provider. You pass on backups, PDFs and audit packages yourself; they are not encrypted, so keep them safe.

Which devices does Hilea Vereinskasse run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English. The app is made for German clubs and German rules. Its suggestions on tax areas and limits are aids, not tax advice.

More about Hilea Vereinskasse

Hilea Fahrtenbuch

Does the German tax office accept a logbook from the app?

The tax office decides case by case; there is no official approval for logbook apps. Hilea Fahrtenbuch is built on the German wage tax guidelines and the Federal Ministry of Finance letter of March 3, 2022, and lists its rules with sources. Not tax advice.

Can I change a trip later?

Yes, but every change stays visible: old and new value, time and reason. Deleting is only possible as a visible cancellation, and this cannot be switched off. Trips entered late are marked “+n days”.

Does Hilea Fahrtenbuch need internet or an account?

There is no account, and the app sends nothing to the provider. Only the check of your purchases and subscriptions via the store goes online and, if you use it, the time stamp. For that the app sends only a checksum, no trips, places or names.

Which devices does Hilea Fahrtenbuch run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play. On iPhone, the optional automatic mode usually detects trips by itself. Android asks “Start trip?” if you like, as soon as it connects to your car via Bluetooth.

More about Hilea Fahrtenbuch

Hilea Rechnung

Can I create an XRechnung or ZUGFeRD invoice with Hilea Rechnung?

Yes. The app creates ZUGFeRD (PDF with embedded data, EN 16931 profile) and XRechnung (XML), for authorities with a Leitweg-ID. Sample e-invoices of all invoice types were formally checked with the KoSIT validator and Mustang (as of October 26, 2026). This is not tax advice.

Can I write a progress invoice with the app?

Yes. With one tap the quote becomes a progress invoice, for example for 30%, and at the end the final invoice, with each progress payment deducted separately.

Does Hilea Rechnung work without internet?

Yes. You can write invoices offline; only purchases and the subscription check need internet. There is no account; company details, customers and invoices are stored on your device. Finalized invoices cannot be deleted, so make backups regularly.

Which devices does Hilea Rechnung run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play. The app works in German and English; quotes, invoices and e-invoices are written in German.

More about Hilea Rechnung

Hilea Vermieter

How do I create a utility cost statement as a private landlord?

With Hilea Vermieter you set up the house, apartments and tenancies, record costs with a receipt photo and create one PDF per tenant with calculation, share and result. The app calculates from your entries and does not replace legal or tax advice.

How does the app split heating and CO2 costs?

By the allocation rules of the German Heating Costs Ordinance and the CO2 Cost Allocation Act, with the CO2 share by tier. For every amount the app shows the calculation, so you can see how it comes about.

Where is my data stored in Hilea Vermieter?

The app stores your data on your device, not with the provider, with no ads and no tracking. It imports bank statements as CSV, without a bank connection. You move to a new device with a backup file.

Which devices does Hilea Vermieter run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play. If you like, you can lock the app with Face ID, Touch ID or fingerprint. You don’t need an account.

More about Hilea Vermieter

Documents & files

Hilea PDF

Can I scan and sign documents with Hilea PDF?

Yes. The app finds the page edges, straightens the page and makes it readable, including ID cards and books. You sign with your finger; the app saves up to 20 signatures. You can fill in forms from saved details if you like.

Are my documents uploaded?

No. Hilea PDF works on your documents on your device, translation included; the provider does not receive them. The app downloads language packs for translation only after you confirm. You don’t need an account, and there are no ads.

Can Hilea PDF translate a document?

Yes, on the device into 12 languages, optionally with the same page layout or bilingual. It is a machine translation and labeled as such. With Arabic as the target language, the result comes as text only.

Which devices does Hilea PDF run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in light and dark mode, with large system text, in German and English.

More about Hilea PDF

Hilea Converter

Can I convert Word to PDF with Hilea Converter?

Yes. The app converts Word (DOCX), OpenDocument (ODT), RTF, EPUB, HTML, Markdown and text into PDF, Word, HTML, Markdown or text. This happens on your device, with no upload.

Are my files uploaded?

No. Hilea Converter converts files on your device and does not send them to any server, including the provider’s. The app has no account, no ads and no analytics or tracking services.

Which devices does Hilea Converter run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English. Anything a device cannot do is grayed out when converting; on Android, for example, the app cannot read HEIC photos.

More about Hilea Converter

Hilea Spuren

How do I remove the location from a phone photo?

Open the photo in Hilea Spuren or share it to Spuren from another app. The app shows GPS location, camera and capture time and writes a copy without these details; the original stays unchanged. In the Standard and Official profiles, image and quality stay the same.

How do I remove metadata from Word or PDF files?

Hilea Spuren rewrites a PDF completely, without author, programs, annotations, form data, attachments and scripts. For Word, Excel and PowerPoint the app removes author, company and comments. It reports tracked changes and hidden text; these are only deleted once you confirm.

Does a file reveal nothing about me afterwards?

Not in every case. No app removes what can be seen in the image or text: faces, street signs, letterheads and writing style remain. The app reports embedded files but does not clean them. The check report is not proof that the file allows no conclusions about you.

Which devices does Hilea Spuren run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English. Checking and cleaning happen on your device; Spuren does not upload your files.

More about Hilea Spuren

Personal & everyday

Hilea Anspruch

How much compensation can I get for a delayed flight?

Under EU Regulation 261/2004 you may be owed up to €600 for a delay of 3 hours or more, a cancellation or denied boarding, except in extraordinary circumstances. Hilea Anspruch works this out from your details and writes the claim.

How much money do I get back for a late train in Germany?

With a single ticket, the app calculates 25% from a 60-minute delay and 50% from 120 minutes. With a Deutschlandticket or season ticket you collect delays and claim at the end of the month. Amounts follow Deutsche Bahn’s passenger rights terms; other operators may differ.

Does Hilea Anspruch take a commission?

No. No commission, no debt collection. You send the claim yourself and in your own name, also straight from your email app. The app is not legal advice and does not review your individual case; the company decides whether it pays.

Which devices does Hilea Anspruch run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play. The app is available in German and English; letters to companies stay in German. You don’t need an account.

More about Hilea Anspruch

Hilea Kaufvertrag

How do I make a private sales contract for a used car?

With Hilea Kaufvertrag you fill in the contract on one device when you meet: vehicle, seller, buyer, defects, warranty, price and payment. Both sign with a finger and get the PDF. The app is a template and not legal advice.

Does Hilea Kaufvertrag work without internet?

Yes. Contracts work offline too; only purchases and the subscription check need internet. You don’t need to sign in with the provider. Your contracts are stored on your device and not uploaded to the provider.

What happens if someone changes something after signing?

Each signature applies to exactly one version. If someone changes something afterwards, it has to be signed again. Once both have signed, the contract can no longer be changed in the app. Changes before that are listed in the history, with the time from the device clock.

Which devices does Hilea Kaufvertrag run on?

At launch on iPhone, iPad and Mac with Apple silicon, and on Android devices via Google Play, in German and English, with dark mode and large text. You share the PDF by email or messenger.

More about Hilea Kaufvertrag